Concierge Service

GuideStone representatives are pleased to serve you

Serving Those Who Serve the Lord®

Working with the Seed Company to end Bible poverty.

Experts at Your Service

Our ministry allows you to focus on your ministry.

Would you rather spend your day serving in your ministry or managing your health plan? No one wants to be sidetracked by employee benefit issues.

GuideStone® has teams of customer solutions specialists focused on preventing problems and finding fast answers if an issue comes up. We’re dedicated to serving those who serve the Lord. So when we become your employee benefits provider, you can get back to your ministry.


Look to our group insurance professionals to assist you in managing your day-to-day account administration duties, including enrolling employees, answering billing questions, submitting administrative forms and more.


Call on the claims advocacy experts to untangle any complex claims issues.


Count on our vendor relations specialists to navigate the relationships between GuideStone’s service providers and your ministry.

Every member of each of these expert teams is committed to one thing: serving you. Let GuideStone’s Customer Solutions teams support your ministry.

We can Help Guide Your Way

Leverage our relationship managers as you need benefit plan consulting.

GuideStone, as a ministry, is designed to serve. That includes setting up benefit plans that attract and retain your ministerial talent. We can help your ministry develop a benefit solution and their corresponding cost strategies. Our relationship managers provide assistance with the implementation and communication of new programs and changes to existing programs. Plus, we can provide everything you need to conduct enrollment and renewal meetings. Our relationship managers are a single point of contact that employers can call anytime they have questions regarding benefits, products, renewal strategies, health care reform or claims escalations.



Plan Administration With a Voice

All GuideStone customers receive concierge service.

  • An administrative team dedicated to serving you every step of the way
  • Assistance with enrollment, claims escalation and re-enrollment
  • Renewal analysis reports for groups with 50 or more lives
  • A dedicated Highmark BCBS phone line for GuideStone callers
  • An exclusive customer service unit at Express Scripts
  • Claims-to-premium reports to help gauge plan usage
Church Health Plans

Advocating for Your Health

GuideStone Insurance - Value Health Plans With Values

GuideStone is leading the charge to preserve health coverage for ministries.

When it became clear that major changes in health care would be the Obama administration's priority, GuideStone challenged the federal government’s ability to impose health coverage requirements on ministry organizations that were inconsistent with a commitment to the sanctity of life. GuideStone, through its litigation, successfully defended the rights of the ministries it serves to offer benefits programs consistent with their faith-based convictions.

Why? Because we know that the values we share matter to our participants.

Our resulting Supreme Court victory is a major win for all Christians who desire to honor the Lord by honoring the sanctity of life. GuideStone will remain vigilant to advocate for each and every one of our participants in the face of legislative or regulatory developments that attempt to infringe on our values.

As believers and citizens of this great nation, we all know these are important days for this country. We know you will join us in carrying out the biblical mandate to pray for our leaders. Here at GuideStone, it is our privilege to stand up for those of you who are so faithful to the work of the Kingdom, and we commit to praying for you as Christ's hand extended to our nation and our world.

Discover the GuideStone Difference

Get a group health plan designed for your ministry.

We believe you’ll find GuideStone can offer you the best insurance – one that provides value to your budget and values to your staff. To get a quote, simply fill out the form below and one of our representatives will contact you.